Terms of Service

Changes to These Terms

We may revise these Terms at any time by posting an updated version. For material changes, we will provide notice through the platform or by email at least 30 days before the changes take effect. Your continued use after the effective date constitutes acceptance.

Eligibility

You must be at least 18 years old to use the platform. By accepting these Terms, you represent that you are of legal age to form a binding contract. If you are an entity, the individual accepting these Terms represents that they have the authority to bind that entity. The platform is not available to users whose accounts have been terminated or to persons on any restricted party lists.

Account Registration and Security

When you create an account, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your login credentials, and you accept responsibility for all activities conducted through your account. You must notify us immediately of any unauthorized use. We reserve the right to disable any user account at our discretion.

License Grant and Use Rights

Subject to your compliance with these Terms, Nexoid grants you a non-exclusive, non-transferable, revocable, limited right to access and use the platform and its features for your internal business purposes or personal use. This license does not include the right to sublicense, resell, or commercially exploit the platform beyond authorized use.

Acceptable Use and Restrictions

You agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorized access to any part of the platform, servers, or networks.
• Reverse-engineer, decompile, or disassemble any part of the platform.
• Scrape, crawl, or collect data from the platform without our express written permission.
• Transmit malware, viruses, or any code of a destructive nature.
• Impersonate any person or entity or misrepresent your affiliation.
• Use the platform to infringe upon the rights of others.

Subscriptions, Fees, and Payments

Certain features of the platform require a paid subscription. Subscription fees, billing terms, and renewal conditions are specified at the point of purchase. Fees are non-refundable except where required by law. We use secure third-party payment processing through Stripe. You authorize us to charge your chosen payment method on the agreed schedule.

Subscription terms, including pricing for free trials, usage-based tiers, plan downgrades and upgrades, invoice generation (PDF format), tax obligations, and our refund policy, are detailed on our pricing page and incorporated into these Terms by reference. We reserve the right to modify fees upon 30 days' notice.

Data Use, Ownership, and Content

User Content: You retain all rights to the data, information, and content you submit to the platform. You grant us a limited license to access, use, and process your content solely to provide and improve the Services.

Data Classification: You are responsible for classifying your data appropriately. The platform is not designed to process government-identified sensitive data categories (e.g., health records, financial account numbers, government IDs) unless otherwise agreed in writing.

Service Data: We may collect and use technical data about your usage to improve the platform, provided that such data is anonymized and aggregated.

Data Portability: Upon termination of your account, you may request export of your user-generated content in a standard format within 30 days. After this period, we reserve the right to permanently delete your data.

Intellectual Property

Our IP: The platform, its design, features, algorithms, and underlying technology are the intellectual property of Nexoid. All rights not expressly granted are reserved.

User IP: You retain all intellectual property rights in the content you submit. You grant us a worldwide, royalty-free, non-exclusive license to use your content solely to operate and improve the Services.

Feedback: Any suggestions, feature requests, or other feedback you provide may be used by us without compensation or obligation.

Third-Party Integrations

The platform may integrate with third-party services, including but not limited to Clerk (authentication), Stripe (payment processing), Google Analytics (analytics), and Sentry (error tracking). We are not responsible for the practices, availability, or security of these third-party services. Use of such integrations is governed by their respective terms and privacy policies.

Disclaimers

The platform is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the platform will be uninterrupted, error-free, secure, or that defects will be corrected.

Nexoid does not guarantee the accuracy, completeness, or timeliness of the information or data provided through the platform. Your use of the platform is at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Nexoid, its affiliates, officers, employees, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of the platform.

Our total aggregate liability for any claims arising under these Terms shall not exceed the greater of $100 or the total fees paid by you in the 12 months preceding the event giving rise to the liability.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you. In such cases, liability is limited to the fullest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Nexoid, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with (i) your access to or use of the platform, (ii) your violation of these Terms, or (iii) your infringement of any third-party right.

Nexoid reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

Termination

By You: You may terminate your account at any time through your account settings or by contacting us. Your obligations under these Terms regarding your data and any accrued payment obligations will survive termination.

By Us: We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including a breach of these Terms.

Effect of Termination: Upon termination, your right to use the platform ceases immediately. Sections that by their nature should survive termination will survive, including Sections 8–13 and 16–22.

Suspension of Access

We may suspend your access to the platform without liability if we reasonably believe a security incident involving your account has occurred or is imminent, or if you have violated these Terms. We will make reasonable efforts to notify you and restore access as soon as the risk is resolved.

Governing Law

These Terms are governed by the laws of Israel, without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you are a consumer in the European Union, nothing in this clause deprives you of the protection of mandatory legal provisions in your country of residence.

Dispute Resolution

Informal Resolution: Before initiating any formal proceedings, you agree to first contact us at contact@nexoid.com and attempt to resolve the dispute informally for 60 days.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the platform shall be resolved by binding arbitration administered by the Israeli Institute of Arbitration, with the arbitration seated in Tel Aviv, Israel.

Class Action Waiver: You agree to resolve disputes with us on an individual basis, and you waive any right to participate in a class action, class arbitration, or representative proceeding.

If you are located in the European Union, you may also have the right to submit a complaint to a data protection authority in your country.

Legal Notices

Legal notices must be sent to our registered address or via email to contact@nexoid.com. Notices are deemed given when received by the intended recipient. We may provide notices to you via the email address associated with your account or through the platform interface.

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Nexoid regarding your use of the platform and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver. Our failure to enforce any right or provision will not be construed as a waiver of those rights.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Nexoid may assign these Terms freely without notice.

Contact Information

For questions about these Terms, please contact us at contact@nexoid.com.